1 Pre-sale service:
AS customers’ advisors and assistants, we can promise they obtain the lucrative return in each investment.
（1） Provide timely, comprehensive technical and business consultation
（2） The choice of device models
（3） Design the professional programs and manufacturing products according to the customer’s special requirements
2 sale of service:
Respect for the customer; Give customers an ease, relaxed and pleasant enterprise; Commit to improve the customer’s overall value.
（1） The pre-acceptance of the product
（2） Provide comprehensive technical documentation(the maintenance manual, the relevant national standards, etc)
（3） Installation, commissioning by Professional engineer on-site within the warranty period is free of charge, and more than two workers will be trained to operate.
（4） Introduce the GD service system to the customer
3 After-sales service
After-sales service: Our aim is to improve the overall value of customers, and let our customers count on. We provide customers with free technical support and guidance services. You just have to call our service phone 400-821-3896 or send your problem to our service mail. Relevant departments of our company will contact you as soon as possible. We promise that, we have to respond within 2 working days on the customer's phone. If it is needed to send service personnel to the scene to solve, we are committed to sending within 4 working days (except for special circumstances such as statutory holidays)；During the warranty period, we will have to charge the implementing service for the following situation.
(1) damage due to human or irresistible nature phenomenon
(2) damage due to improper operation
(3) damage due to alteration, decomposition and assemble of the products
We provide high quality products and services to meet and exceed customers’ expectations.
Our commitments to customers start from understanding the needs of customers, efficient operation in all aspects, and on-time delivery.
We try our best to improve and innovate, so that the management system will be more efficient to operate.
Our employees work together and are committed to establish a close customer relationships.
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